Webbanner M8 Solutions
Case study

M8 manages its clients’ security awareness training with Phished’s hands-off solution

With Phished now integrated into their portfolio, M8 Solutions can offer customized cybersecurity training that meets its clients' needs. Co-founders of M8 Solutions Paul Hinchy and Tracy Scriven explain in detail why Phished is the perfect fit for their clients...


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Why M8 Solutions opted for Phished

The platform delivers fully automated, customized training.
Behavioral change is at the core: every mistake is linked to a learning moment.
Training sessions are frequent, short, and concise.

Phished stood out from the competition with a holistic approach

“We conducted extensive market research while looking for the right cybersecurity solution, and one thing became clear—many training platforms created more work for our clients”, explains Tracy. Many solutions were not user-friendly and offered only content that was too generic. “Phished is completely different: once the platform is set up, you can sit back and watch it operate automatically. It takes all the time-consuming work off your hands”, Tracy says.

"Once the platform is set up, you can sit back and watch it operate automatically. It takes all the time-consuming work off your hands.”

Effectively changing online behavior with custom training

“Phished perfectly suits our target audience – the National Health Service (NHS). The platform is not only incredibly user-friendly but also has a professional polished look. The training sessions of the Phished Academy are short and sharp.”, Tracy adds. “What’s more, if someone falls for a phishing simulation, it doesn’t feel like a ‘gotcha’ moment. Instead, Phished turns the mistake into a valuable learning experience, which helps the user understand what to watch out for next time. This approach keeps employees motivated to stay proactive in reporting threats.” The personalized training and simulations ensure that employees receive relevant, practical instructions with best practices that they can apply daily. “Our clients are truly satisfied, and the implementation of Phished has been a big success.”

Unburdening the team of M8 and the clients

IT teams no longer have to worry about training their staff—Phished takes care of everything. “Thanks to the AI, the content is perfectly tailored to our clients’ needs, which ensures that everyone benefits without anyone needing to invest a lot of time or effort to guarantee that users are properly trained. We just know that it works.”, says Tracy. M8 Solutions is also very satisfied with Phished’s support: “It feels like you work with a team, not just a tool. With competitors we felt like another number in their customer databases. We’re a people-oriented company that values trust, and Phished shares those values.”, says Paul.