Handled automatically. IT steps in only for real incidents.
Links, landing pages, documents and QR codes open in a digital silo for AI analysis. IT sees a full report of every case, without triaging a single one.
Automated incident response
No triage. No tickets. Incident response that resolves every click at the source.
Every suspicious link, attachment or QR code your employees click opens in an isolated silo, where AI analyzes it. They get an immediate, clear verdict and guidance.
Full visibility for IT. Zero tickets.
Incident dashboard Live
Open incidents0
Auto-resolved today41
Total resolved1,248
ItemEmployeeChannelStatus
Trusted worldwide by 7,100 organizations, 2 million users and 400+ partners
Why Phished is unique
Others triage the report. We resolve the click.
Most tools only step in after someone reports, when the link may already be open. The Phished Assistant opens every click in an isolated silo and guides your employees on the spot, without any help from IT.
Guidance at the moment of contact
Employees get the verdict and next steps in their own language, right where they work, so nobody needs help from IT.
Removed everywhere. Logged once.
Threats identified by the Phished Assistant, and any related messages, are removed across the organization to stop the campaign before it spreads. It’s all logged in one record.
Parkingeye“Phishing used to eat whole days of our week. Now employees handle potential threats themselves in seconds, without breaking their flow, and we keep full control in the Incident Dashboard. My team is finally free for the work that matters.”
Ste Hawkins, Head of IT Operations, Parkingeye
Read the storyHow it works
Phishing incident response, without the ticket queue
01Isolate
Every click opens in a digital silo, away from the device and the network.
- Links, documents, SMS, AI chats and deepfakes, all checked in isolation
- Works in the inbox, the browser and any other app in the flow of work
- Malware stays in the silo and disappears when it closes
02Auto-resolve
The Phished Assistant gives a verdict and takes the next step on its own.
- An immediate verdict and guidance in the employee’s own language
- Every case logged for IT and auto-resolved, so no ticket is created
- Confirmed threats and related messages removed across the organization
03Learn
Every case becomes a record for IT, every real attack a new simulation.
- Audit-ready records for SOC 2, NIST CSF, ISO 27001 and all other frameworks
- For real incidents, an automated response procedure guides IT
- Real attacks turned into safe simulations, ready for your next campaign
Zero trust isolation. Zero triage.
Automatically handled, with personalized guidance for every employee.
Clicks today
Your parcel is on hold
Shared file: Q4 agreement
Invoice_8841.zip
Scan to keep your parking spot
Urgent: verify your payroll
Digital silo · Isolated from your device and network
Your parcel is on holdInvoice_8841.zipUrgent: verify your payrollSender domain age
SPF, DKIM and DMARC
Sender history in your organization
Link opened in isolation
Attachment checked in isolation
What the employee did
Opened in a protected viewAnalyzing in the silo…Strong signs of phishingNo signs of phishingStrong signs of phishingNo signs of phishingStrong signs of phishing
What IT sees
Open incidents0
Every click got a verdict on the spot. Nothing left for IT to triage.
Automatically resolved376037613762376337643765
Every verdict and action lands in the audit record.
Campaigns removed today2345
Confirmed threats and related messages removed.
Compliance & trust
Audit-ready incident response reports
Keep triage, investigation and response in one trail, with every action, name and timestamp. Download the full record as a PDF to support SOC 2, NIST CSF and ISO 27001 evidence gathering and insurance questions, without piecing the incident together afterwards.
EUDirectiveArt. 21 & 23
Network and Information Security Directive
What it asks
Incident handling measures and timely reporting of significant incidents.
How Phished helps
A timestamped record of every reported incident and the response taken, ready to share with auditors.
Frameworks and certifications
See automated incident response that actually saves IT time
Watch a suspicious click get analyzed, resolved or escalated, and logged in one record.
Partner program
Partner with Phished. Grow together.
Join 400+ channel, technology and MSP partners bringing AI-native security awareness to organizations around the world. Resell it, integrate it or run it as a managed service, and measurably reduce your customers’ human risk.
FAQ
Phishing incident response FAQ
What is automated phishing incident response?
Phishing incident response is everything that happens when a suspicious email, link or file reaches your employees: analyzing it, deciding whether it is a real threat, containing the damage and documenting the outcome. Phished automates it from the click. Every click opens in an isolated silo and the employee gets a verdict on the spot, so there is nothing to report. Every case still lands in the Incident Dashboard for IT, auto-resolved, and IT only steps in for real incidents.
How is this different from triaging reported emails?
Most tools wait for employees to report and then hand IT a queue to triage. With the Phished Assistant, employees don’t need to report: the link, attachment or QR code opens in a digital silo, AI gives a verdict and the employee knows what to do. IT still sees every case in the Incident Dashboard, already auto-resolved.
Do employees still need to report suspicious emails?
No. The Phished Assistant settles their doubts on the spot. If someone does report an email, it is analyzed and auto-resolved the same way. Either way, IT sees every case in the Incident Dashboard, without a ticket.
When does a case become a real incident?
When an employee opened a link outside the silo, downloaded an attachment, replied, forwarded the email or entered credentials. The case stays open until your team closes it, and an automated response procedure guides them through the right steps. The rule flags cases for review; it does not by itself mean an attack succeeded.
What should you do if you clicked a phishing link?
If you clicked through the Phished Assistant, the link opened in the silo and nothing reached your device. Clicked outside it? Report the email straight away and say what happened: whether you opened the link, downloaded something or entered a password. IT then follows the matching response steps, such as revoking sessions or resetting the password.
What if someone already entered credentials?
The interaction is highlighted in the incident and the guided response includes the account steps. Removing the email alone does not undo credential exposure, so your team also revokes sessions and resets the password in your identity tools.
What do we get for an audit?
Audit-ready records in one overview, with every verdict, action, name and timestamp. Download the full record as a PDF to support SOC 2, NIST CSF and ISO 27001 evidence gathering. It supports your evidence; it does not establish compliance on its own.
How is this different from a SOAR platform?
A SOAR platform orchestrates security tools for a SOC and needs playbooks before it does anything. The Phished Incident Dashboard focuses on the phishing your employees click or report: it gives a verdict in the silo, auto-resolves harmless cases, shows what the employee did and guides the response, without building playbooks first.
Does it work with our existing SOC?
Yes. Every verdict, interaction and response action is logged in the Incident Dashboard, and the records can flow into your existing SOC tooling, so your team keeps full visibility without a separate triage queue.
How does this work with the Phished Assistant?
The Phished Assistant opens every click in an isolated silo and gives employees a verdict and guidance, so they don’t have to report it. The Incident Dashboard logs every case for IT, auto-resolved, with the analysis, what the employee did and any response actions.
How do we get access?
The Incident Dashboard is part of the Phished Assistant. Request a demo to see it in action, or, if you are already a customer, ask your Customer Success Manager to enable it.